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Local Confidential Advisors
Employees have access to an independent professional who understands the local language, culture and context.
International Social Safety
Social safety across borders.
Organised locally. Coordinated internationally.
Jefr helps international organisations provide employees across countries with access to independent local Confidential Advisors — supported by one international framework and centrally coordinated by Jefr.
Employees get a trusted professional who understands their language, culture and local context. International HR gets one consistent approach across the organisation.
- Live across 8 countries
- Local professionals
- Multiple languages
- One international approach
International organisation. Local realities.
Social safety becomes more complex when an organisation operates across borders.
One country may have an internal confidential contact. Another relies on HR. Elsewhere, employees have access to an EAP, ethics hotline or whistleblowing channel.
Each solution can serve a purpose. But together they do not necessarily provide employees with the same level of access, support and confidence.
For international HR, this can mean different providers, procedures, languages and reporting structures across countries.
Country AInternal confidential contact
Country BHR department
Country CEmployee Assistance Programme
Country DEthics hotline
Country EWhistleblowing channel
Country F?
And for an employee with a sensitive workplace concern, the first question is often not:
“Where do I file a report?”
It is:
“Who can I talk to?”
That is where Jefr starts.
One international structure. Local human support.
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One international framework
Countries operate from shared principles around accessibility, confidentiality, professional support, registration and reporting — while respecting relevant local requirements.
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Central coordination
Jefr coordinates the international network, framework, onboarding, documentation, communication, portal and quality assurance.
One partner for international HR. Local support for employees.
From speaking up to being heard.
A reporting channel can provide employees with a safe way to raise a concern. But sometimes an employee does not yet know whether they want to make a formal report.
They may first need to talk.
A Jefr Confidential Advisor listens, helps the employee understand the situation, explores available options and supports them in deciding what — if anything — should happen next.
The employee remains in control.
- 1Something happened
- 2Reach out safely
- 3Personal confidential conversation
- 4Explore the situation and options
- 5Employee decides what comes next
- 6Support where appropriate
Technology provides access.
The professional relationship provides support.
We build the infrastructure behind the conversation.
International framework
Common principles, roles, processes and governance.
Country implementation
Local Confidential Advisor, relevant documentation, organisational context and employee access.
Employee communication
Clear local communication and secure digital access.
Local professional support
Employees contact their local Confidential Advisor directly.
International coordination
Jefr coordinates the network, framework and quality across countries.
Organisational insight
Appropriate aggregated information about usage and relevant trends.
Insight without compromising confidentiality.
Live across 8 countries. Built to expand.
Our international network currently supports organisations across eight countries, working with local Confidential Advisors and multiple languages.
Our network expands with our clients. When support is required in a new country, Jefr identifies and onboards an appropriate local professional and integrates the country into the international structure.
The network follows the client.
Different concerns require different forms of support.
EAP and whistleblowing channels each have an important role. Jefr adds the human social-safety layer that sits alongside them.
EAP
Broad employee support
Support for a broad range of personal, wellbeing and work-related issues.
Whistleblowing / Ethics
Formal reporting
Structured channels for reporting potential wrongdoing, compliance or integrity concerns.
Jefr International Social Safety
Confidential workplace guidance
Independent personal support around unwanted behaviour, integrity concerns and other sensitive workplace situations — also when an employee does not yet know whether they want to take formal action.
Not another reporting channel.
A professional to talk to when something doesn’t feel right.
International consistency without losing the local connection.
- Local professionalsLanguage, culture and context.
- Independent & confidentialOutside the regular management relationship.
- Human firstPersonal conversation rather than technology alone.
- One international approachShared principles and processes.
- Central coordinationOne partner for international HR.
- ScalableCoverage expands as the organisation grows.
How is social safety organised across your international locations?
If the answer differs from country to country, it may be worth looking at the bigger picture.
We would be happy to explore your current setup, the countries in which you operate and what a consistent international approach could look like.
Or contact us directly
Freek Bosse freek@jefr.nl
Jenneke Welmers jenneke@jefr.nl
Phone +31 85 400 0250